A Pre-Order is an option we offer which allows you to purchase a product from our website before it is in stock and available for delivery.
What is a Pre-Order?
The product(s) included in our Pre-Order policy are listed below;
Changes in final product:
We do not guarantee that a Pre-Ordered product shipped to you will have the same appearance as shown on our website. This can be due to manufacturing limitations and/or legislative requirements. Product changes may include the following:
- Product shape
- Product colour
- Product labelling
- Product packaging material
The final product will contain the same advertised ingredients and benefits.
We will ship Pre-Ordered products on the same day that we receive the items in stock, if not, we will ship when stock is available. You will be notified via e-mail once your item(s) are shipped.
You will be charged the full price of the product and shipping costs at the time of placing the Pre-Order. We use Stripe and PayPal’s checkout services to securely process credit card information on our website.
The checkout services used on our website comply with the Payment Card Industry Data Security Standards (PCI DSS) to securely encrypt your credit card information.
You can cancel your Pre-Order at any time before we have posted your order and receive a full refund. To cancel your order, please email your cancellation request and order number to email@example.com
If you have any further enquiries, please get in touch with us at firstname.lastname@example.org